Total Experience Management
Strategic Enterprise Management is our Core. SemCore fuels your existing enterprise software solution, enabling you to unlock productivity potential by improving customer and employee experience. We add serious experience management to your existing enterprise software and help you transform and adapt to get more out of your Enterprise Applications.
Change
to realise excellent service, workflows and cost savings
Optimise
your Enterprise Applications & Experience
Envision
a customer and employee centric future
What we do
Our Core Services
SemCore combines the ideal mix of profound Enterprise Application knowledge, decades of technology consulting and deep user experience expertise. Whether you are just starting out or already have services or experience management initiatives in place. We’ll provide the services, guidance, and best practices you need to get the most out of your digital transformation.
We will fuel your experience management strategy with the power of the ServiceNow platform. Simplifying your digital transformation across all functional areas.
Simplifying your digital transformation across all functional areas.
Employee Experience
We enhance your Digital Employee Experience in your HRIS-transformation projects.
IT Experience
Build the future of IT with digital workflows on the unified ServiceNow platform.
So what is
Application Experience
Legacy integration often fails to optimally support ERP modernisation, lowering productivity and potentially disrupting business. We focus on optimising your enterprise applications and help build your HR service delivery centre and optimise your business application landscape.
So what is
Employee Experience
Every single transaction or touchpoint an employee has contributed to the Employee Experience. We focus on enhancing the employee experience throughout the entire employee journey, creating a satisfied and engaged workforce. We optimise HR-productivity by harmonising people, processes, and technology.
So what is
IT Experience
Modernise your organisation by streamlining the agile, cost-efficient, and resilient delivery of technology. We deliver better experiences for developers, architects and engineers with the ServiceNow Platform by connecting your enterprise applications and modernise operations to transform your business.
So what is
Customer Experience
Customers expect a seamless, frictionless digital experience. Employees want to resolve customer issues quickly and easily. Meet the needs of both with a single, cloud-based platform that works across all departments, channels and touchpoints, eliminating silos, automating and digitising processes and optimising experiences for greater efficiency.
We believe total experience is the most important value driver for organisations to successfully transform businesses.
We will provide the services, guidance and best practices to get the most out of your digital transformation
The question is
How we do this
A digital transformation is more than digitising transactions and putting an integrated business system in place. It’s the idea behind redesigning how work gets done, creating new models for work and workers, and implementing a large set of intelligent self-service and productivity tools that work for all employees and customers. We support organisations with their Experience Driven Digital Transformations.
Whether you are just starting out with a new implementation or you are looking to optimising your current service delivery model, we’ll provide the services, guidance, and best practices you need to get the most from your digital transformation.
Moving to ServiceNow was like switching a light on in a dark room.
Susan Wolfe
Manager of Communications, Thales
Employee experience is no longer an HR project. It is now an enterprise-wide strategy.
Josh Bersin
The Josh Bersin Company
We have redefined the way we work with our suppliers, driving the quality of service up, while bringing down our costs.
Matthias Egelhaaf
Program Director, Siemens
What’s at our core?
About SemCore
Our team has worked together for decades in different settings in the Enterprise Software and Services markets. We all have different expertises and experiences in the marketspace but strive for one thing: creating great user experiences and delivering the best services to all co-workers and customers.
In 2018, we got the first glimpse of the capabilities of ServiceNow to enable digital transformation and enterprise wide service delivery as a core platform. We saw the opportunity to work together again in the new era of organising work and delivering clients with a seamless integration. We aim to be your best knowledge supplier, will become your favorite co-worker, and act as the best business partner you have ever worked with.
Come work with us
Your Time is Now
We created a truly great company to work for and to work with. For clients, for you and for ourselves. Being extremely people centric and with cultural pillars built on trust, determination and guts, we provide you with a unique workspace. Unique in the way we work, unique in the level of freedom and to decide for yourself (and with us) where you want to go.
If this excites you and you have a background in either Enterprise Applications implementation and/or Enterprise Service Delivery, do not hesitate to contact us. If you believe organising new digitised ways of working on top of boring enterprise software is beneficial to all users, then we think your time is now. We are keen to hire, keen to work together and above all keen to get to know the following experts.
Read more
You are the consultant that knows all things around leading Enterprise Applications.
Technology
Lead
Read more
You guide clients on HR Service Delivery - it’s all about Employee Experience.
HR / Employee
Experience Lead
Read more
You know everything around guiding organisations in their IT & Business Transformation.
Service Management Lead
Read more
The feeling and perceptions of customers is what it’s all about.
Customer Experience Analyst
We promise you this
When you join us
We believe in ‘practice what you preach’ and want to have an impact, consistently improve performance, and have happy, engaged colleagues.
In order to bring full impact into an organisation, people need to develop their talents in an environment that supports their personal growth. In doing so, we believe that happy employees create the best results.
Salary
You choose your own salary (yes, you’ve read that right).
Health
Healthy people are happy people. We pay for your monthly gym subscription.
Vacation days
You have an unlimited number of holidays - it’s your responsibility!
Monthly drinks
Monthly beers with the team (or anything else you’d like to drink).
Development
We facilitate the best (internal and external) training or coaching there is.
Company Outings
We organise al lot of stuff that make us smile. Join in when you feel like it.
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